Stair Quest 支持中心Stair Quest Support

每一次爬楼,都是一次登顶。Every climb becomes a journey.

Stair Quest 用 Apple HealthKit 记录你的爬楼进度,把每日目标、连续记录和世界地标挑战放在同一段旅程里。Stair Quest uses Apple HealthKit to turn your climbed floors into daily goals, streaks, and a journey through world landmarks.

你可以做什么What you can do

把运动数据,变成看得见的进步。Make progress visible.

Stair Quest 只读取与你的爬楼旅程相关的数据,并用清晰的本地化视图帮助你持续前进。Stair Quest reads only the data needed for your climbing journey and keeps your progress easy to understand.

今日进度Today

查看今日楼层、每日目标、估算高度、活动能量和连续记录。See today's floors, daily goal, estimated height, active energy, and streak.

世界地标挑战Landmark challenges

从住宅楼一路攀登到摩天大楼、富士山、珠穆朗玛峰和太空。Climb from a residential building toward skyscrapers, Mount Fuji, Everest, and space.

历史与洞察History and insights

按日、周、月回顾楼层、活跃日、最佳纪录和个人趋势。Review daily, weekly, and monthly floors, active days, best days, and trends.

快速开始Quick start

第一次打开时,完成这几步。Your first climb takes a few steps.

完成引导Finish onboarding

选择你的每日楼层目标,开始建立自己的登峰节奏。Choose a daily floor goal and set your own climbing rhythm.

授权 HealthKitAllow HealthKit

授予“已爬楼层数”和“活动能量”的只读权限。Allow read-only access to Flights Climbed and Active Energy.

同步数据Sync your data

首次同步会读取可用的爬楼记录,并自动去重。The first sync reads available climbing records and removes duplicates automatically.

从今天开始Start from today

首次打开当天作为新起点,安装前的历史楼层不会计入新的累计。Your first-open day becomes the new starting point; pre-install floors are not added to the new total.

隐私优先Privacy first

你的健康数据,留在你的设备上。Your health data stays with you.

Stair Quest 只读取 Apple HealthKit 中的爬楼和活动能量,用于展示挑战进度与历史趋势。App 不会写入或修改你的健康记录,也不要求注册账号。Stair Quest reads Flights Climbed and Active Energy from Apple HealthKit to show challenge progress and history trends. It does not write to or modify your health records, and no account is required.

  • 数据默认只在设备本地处理Health data is processed locally by default
  • HealthKit 权限可以随时在系统设置中关闭HealthKit access can be turned off in Settings
  • 没有健康数据时,App 仍可查看空状态和功能介绍The app remains usable when no health data is available

Apple Watch 与 WidgetWatch and Widget

它们展示 iPhone 最近一次同步的进度快照,不会直接读取 HealthKit。They show the latest snapshot synced from iPhone and do not read HealthKit directly.

运动记录,不是医疗建议Fitness feedback, not medical advice

楼层和高度是运动记录与游戏化反馈,不用于医疗诊断或治疗。Floors and height are for fitness tracking and game-like feedback, not diagnosis or treatment.

Stair Quest ProStair Quest Pro

一次购买,解锁完整旅程。One purchase, the complete journey.

Pro 是一次性购买,不是订阅。购买页面提供“恢复购买”入口。Pro is a one-time purchase, not a subscription. A Restore Purchases option is available on the purchase screen.

全部地标挑战All landmarks

解锁完整的世界地标路线和里程碑。Unlock the full set of landmark routes and milestones.

高级统计Advanced stats

查看活动能量趋势、完整成就和等级进度。See active energy trends, the full achievement system, and level progression.

Apple Watch 体验Apple Watch experience

在 Watch 上查看当前挑战、今日目标和剩余进度。See your current challenge, today's goal, and remaining progress on Apple Watch.

常见问题FAQ

遇到问题?先看看这里。A few answers to common questions.

为什么首页显示 0 层?Why does Home show zero floors?

请确认已在“设置 > 健康 > 数据访问与设备”中允许 Stair Quest 读取“已爬楼层数”,然后返回 App 手动同步。没有可用记录时显示 0 是正常的。Make sure Stair Quest can read Flights Climbed in Settings > Health > Data Access & Devices, then return to the app and sync. Zero is expected when no record is available.

为什么安装前的楼层没有被计入?Why are older floors not included?

Stair Quest 以安装后首次打开当天作为新起点,只统计该日起的楼层,避免把安装前的历史数据作为新的累计起点。Stair Quest uses the day you first open the app after installation as the new starting point and counts floors from that day onward.

Apple Watch 或 Widget 显示旧数据怎么办?Why is Watch or Widget data out of date?

它们使用 App 最近一次同步的快照。请打开 iPhone 上的 Stair Quest 并完成一次 HealthKit 同步,再等待 Widget 或 Watch 刷新。They use the latest snapshot synced by the iPhone app. Open Stair Quest, complete a HealthKit sync, and allow the Widget or Watch to refresh.

如何恢复 Pro 购买?How do I restore Pro?

进入“设置 > Stair Quest Pro”,点击“恢复购买”。请使用购买时的同一个 Apple ID,并确认网络连接正常。Open Settings > Stair Quest Pro and tap Restore Purchases. Use the same Apple ID used for the purchase and check your connection.

如何关闭 HealthKit 权限?How can I turn off HealthKit access?

打开系统“设置 > 健康 > 数据访问与设备 > Stair Quest”,即可关闭相关读取权限。Open Settings > Health > Data Access & Devices > Stair Quest to turn off the relevant read permissions.

仍然需要帮助?Still need help?

告诉我们你遇到的情况。Tell us what happened.

请附上设备型号、iOS 版本和问题出现的步骤。不要在邮件中发送健康数据截图或其他敏感信息。Include your device model, iOS version, and steps to reproduce. Please do not send health-data screenshots or other sensitive information.

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